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GustBuster lifetime guarantee

The Classic Gustbuster umbrella

The GustBuster umbrella comes with a Limited Lifetime Warranty. This is how much we treasure the product and trust in the technical design and high quality materials. It also gives you extra peace of mind that the umbrella you are investing in will last a lifetime.

GustBuster Guarantee

Register your GustBuster with us at Richmond Agencies here in the UK within 30 days of purchase and your GustBuster will be protected for a lifetime. The warranty registration card is attached to your GustBuster umbrella.

Post it to:

Richmond Agencies (UK) Ltd. Vine Cottage, Station Road, Fiskerton, Notts. NG25 0UG

The GustBuster distinguishes itself not only by its many patented and exclusive features but by the unparalleled use of superior materials and craftsmanship in its making. Should your Gustbuster have any material or component defects, please return it to us with a £15 payment to cover postage and handling. Please include the UPC  code (barcode) on the individual model hangtag and a proof of purchase.

Warranty Registration

Your GustBuster will be repaired or replaced, at our discretion, with one of the same value, colour or design.

Damage resulting from accidents, alterations, failure to follow care and drying instructions, misuse, abuse, fire, flood or acts of god will not be covered.

GustBuster care instructions

Gustbuster Metro umbrella navy
Gustbuster Metro umbrella navy

To help keep your GustBuster in pristine condition, follow the below instructions in your day to day use of the umbrella.

  1. Always leave your GustBuster open to dry before rolling up and storing.
  2. Do not allow prolonged exposure to sunshine. Ultraviolet rays will harm the fabric of your Gustbuster. (Not applicable to the SunBlok umbrella).
  3. Carry your GustBuster facing into the wind. Be cautious in strong wind gusts to prevent possible damage.
  4. Do not bang the ferrule or tip end on the pavement. This will scratch the ferrule and could cause frame damage.
  5. To clean canopy material, wash with cold water and mild detergent, rinse and leave open to dry.

8 thoughts on “GustBuster lifetime guarantee

  1. Dear sir, I have a Gustbuster metro about 1 year old and the part on the top of the umbrella that that keeps it all together has come off and unfortunately went straight down a drain. Can I buy a replacement part?
    Huw Davies

    1. Hello Huw
      You can drop us an email at info@richmondagencies.com and we can endeavour to replace your part or umbrella.
      Thanks
      Lucy

  2. Hi I am looking to replace one of the ring connection pieces off one of the supporting stays as this has broken can you supply a spare please I am prepared to cover the costs

    1. Hello

      Sorry to hear about your umbrella. Drop us an email info@richmondagencies.com with a photo and proof of purchase and we will be able to replace it.

      Lucy

  3. hi there
    just wondering how I can go about registering my gustbuster for life time warrenty.
    the only number that came with my umbrella is the bar code

    7 9778125162 1

    please can u help with this
    many thanks
    Malachy

    1. Thanks for getting in touch. Drop us an email info@richmondagencies.com and we will ensure it is registered for you.

      Lucy

  4. looking for register my umbrella just purchased cannot find it on web to do so

    1. Hi Melanie

      Thanks for choosing GustBuster and getting in touch. Post your warranty registraion to us here: Lucy Collins, Richmond Agencies (UK) Ltd. Vine Cottage, Station Road, Fiskerton, Notts. NG25 0UG

      Lucy

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